Introduction
VoXaLot.com respects each individual's right to personal privacy. We will collect and use information through our Web site only in the ways disclosed in this statement. This statement applies solely to information collected at voxalot.com's Web site.
Part I. Information Collection
Voxalot.com collects information through our Web site at several points. We collect the following information about primary visitors:
* MemberID * Email Address * First Name * Last Name * Email address: * Country Region * State * Postal Code * IP address
We may also collect dial plan entries, and provider details which our users divulge.
We collect this information through registration forms, and our system log files. To receive our service, the UserID and Email information is mandatory as it is required for our service to function correctly. Other information we request is optional.
We do employ cookies. A cookie is a small text file that our Web server places on a user's computer hard drive to be a unique identifier. Cookies enable Voxalot.com to track usage patterns and deliver customized content to users. Our cookies do have an expiration date. Our cookies do not collect personally identifiable information. Part II. Information Usage
We disclose, and you acknowledge, that the information collected by Voxalot.com may be used for a number of purposes connected with our business operations, which include: - processing your registration to our services;
- giving you access to your SIP accounts;
- providing your Voice Service Provider(s) with your IP address when you place a call;
- providing you with products and/or services requested;
- billing you or administering your account;
- dealing with requests, enquiries or complaints and other customer care related activities;
- carrying out market and product analysis and marketing our products and services generally;
- contacting you about our products and services;
- registering your details and allocating or offering you rewards, discounts or other benefits and fulfilling any requests or requirements you may have in respect of our loyalty or reward programmes and other similar schemes and
- carrying out any activity in connection with a legal, governmental or regulatory requirement n us or in connection with legal proceedings, crime or fraud prevention, detection or rosecution.
We may also use your personal information for purposes related to those described above which would be reasonably expected by you. For example, we may use your personal information to keep you informed about features of our services or conducting analysis in order to provide better service to you. To opt-out of receiving certain Voxalot marketing materials, please update your profile on the member details page. Please note that Voxalot will still need to send you essential information about your account or changes to your service.
The information we collect will not be used to create customer profiles based on browsing history. We will not supplement information collected at our Web site with data from other sources. We do not share data with third parties. We offer links to other Web sites. Please note: When you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours. Our Web site offers a Support Forum. Please be advised that information posted in this forum becomes public knowledge.
Voxalot.com may change this privacy policy from time to time. If our policy on information collection or usage changes, we will advise you by posting a notice on our Web site for 30 days.
Part III. Access to Information
Voxalot.com maintains the accuracy of our information by allowing users to maintain their personal details. Users may access their own personal information and contact us about inaccuracies they may find by email. Users may delete their information from our database by emailing support@voxalot.com
Part IV. Problem Resolution
If problems arise, users are encouraged to post on our Support Forum, or they may contact Voxalot.com via email.
Part V. Data Storage and Security
We will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment protected against loss, unauthorised access, use, modification or disclosure, and other misuse. If it is necessary for the record to be given to a person in connection with the provision of a service to the user, everything reasonably within our power will be done to prevent unauthorised use or disclosure of information contained in the record.
Voxalot.com protects user information with the following securitymeasures:
* Digital Certificates (SSL) * Secure servers * Firewalls * Passwords
When appropriate, your information with Voxalot is dealt with in an encrypted manner for transmission. |